Brittany Loubier-Vervisch, A Tampa Teacher, Texted The Phone Numbers On Luggage Tags To Reunite People With Their Lost Bags
How about a feel good story? She’s not an airport employee, just a kind soul. Above all, an angel. Brittany Loubier-Vervisch, a science teacher from the Tampa area was searching through an “Armageddon of luggage” at Tampa International Airport the day after Christmas, trying to find her luggage. While her husband was at the Southwest Airlines’ customer-service line, Brittany was searching through what appeared to be thousands of bags piled up at the baggage claim at the Tampa airport. It was at that point, she then realized there was something else she could be doing.
She spoke with Business Insider about her kind hearted act: “I was circling through the baggage claims as stuff was coming off the line and being piled up and if there was a tag on it with a number, I sent a text,” Loubier-Vervisch said. “I was like walking through the bags, I was like, ‘Oh, here’s your bags. Is this your name?’ And they were like, ‘Yes,'”, “I’m like, ‘Oh, here’s your other bags.’ And they were like, ‘Do you work here?'”
Thank you to the random stranger who texted me that my suitcase was in fact in Tampa. You are a life saver! Especially since there was no way Southwest could ever tell me. pic.twitter.com/svuBkHRAcw
— Taira Dactyl (she/her) (@TairaMeadow) December 27, 2022
Brittany says she sent out over 50 texts, helping other travelers locate their bags. They may not have been able to get to their luggage right away, but it’s at least reassuring to know where they are. And that someone, even if she doesn’t work for the airline – cares.
As for Brittany Loubier-Vervisch, 4 hours after her flight got cancelled, she and her husband did indeed locate their luggage.
That's my friend! She was going through and texting a ton of people to let them know where their luggage was! She's the best.
— Manda Lorian (@brewgirlmanda) December 27, 2022
Still thinking of traveling this holiday season?